How to create an FTP account In cPanel
You can create a FTP account in cPanel by following the steps listed here.
Creating an FTP account
1. Log into your cPanel account.
2. Click on the FTP Accounts menu in the Files section.
You will needed to fill in the FTP account information in each field.
Here is the detailed description below:
Login: enter the desired username for your FTP account. It will be combined with your main domain name to create the full username. In our example we enter nctutorial in the Login field, so the full Username will be nctutorial@nctest.info
Password: enter a strong and secure password in this field for your FTP account. You can use Password Generator for this option.
Password (again): enter the same password here to confirm the spelling.
Strength: this field informs you how secure your password is. Strength levels range from Very Weak to Very Strong.
Directory: when you create an FTP account, it is limited to the directory you indicate here. cPanel will auto-fill an assumed directory based on the FTP username. You can erase everything after public_html/ and provide the directory you would like the user to access. You can also type a single / and the user will have access to your home directory (anything outside of the public_html folder).
PLEASE NOTE: You can determine the level of access for a user. The FTP user will not be able to navigate outside of the specified directory. However, he/she will be able to access all files and subfolders inside that folder.
Quota: you can limit the disk space available for an FTP user here or set it to Unlimited.
4. Click the Create FTP Account button. You will then see a notification stating Account Created:
Special FTP Accounts
The Special FTP Accounts table lists your cPanel account’s primary FTP account and the log access account. The system creates these accounts by default. Unlike other FTP accounts, you cannot modify or delete these accounts. This is because the system links these accounts to administrative aspects of your cPanel account.
Note: To log in to a special FTP account, you must use the account’s FTP configuration file. The system automatically configures the client for these accounts. For more information about FTP client configuration files, read the Configure FTP client section.