Error Pages
Error pages let visitors know when something’s gone wrong on your site. Each issue has its own code such as a 404 for a missing page or a 401 for unauthorized access.
Apache provides basic error pages by default, but you can create custom ones for any 4xx or 5xx status code to better match your site's style and messaging.
404 Not Found error pages are displayed when a user enters a wrong URL, an outdated URL or when the user is not authorized to access a specific directory of your website.
Adding Custom Error Pages
To customize an error page, perform the following steps:
1) Log into cPanel
2) Click on
Advanced >> Error Pages
If this account manages more than one domain, select the domain for which you wish to edit an error page from the Managing: menu
3) Click the error status code for which you wish to edit its error page.
If you do not see the desired error status code in that list, click the Show All HTTP Error Status Codes tab. Then, click on the desired error status code
4) Enter a message in the text box.
To display information on the error page about the visitor who accessed your site, click the appropriate buttons for the information that you wish to display
5) Enter additional HTML code to further customize your error pages.
6) Click Save.
Additional Tags
The following tags can be added to your error pages
Referring URL: Displays the URL of the website the visitor was previously viewing
Visitor's IP Address: Displays the IP address of the visitor viewing the error page
Requested URL: Displays the intended URL the visitor is trying to view
Server name: Displays the website's server name
Visitor's browser: Displays the visitor's browser type such as IE, FireFox, Netscape, etc
Redirect Status Code: This displays the type of code in the 300-307 range
Choose the desired tags and press the Save button. Your Error Page is ready
Once you create the page
Make sure your .htaccess file is in the /public_html directory, and contains one of the lines below
You may have to create your own ".htaccess" file
For custom 404 error page:ErrorDocument 404 /404.shtml
For custom 500 error page:ErrorDocument 500 /500.shtml
Most Common Error Types
Error Pages can consists of the following five types of Errors:
400 - Bad Request
401 - Authorization Required
403 - Forbidden
404 - Wrong Page
500 - Internal Server Error
